Shop & Website Policies

By using our website and/or placing an order with us you agree to our policies here.

See cart for actual shipping and tax costs. We cannot guarantee delivery times, but make every effort to process your items the same or next business day. If you want to order more than 80 items please contact us for shipping or pickup options.

USA & Territories processing +
1 Item: $2 2-5 bus. days
2-8 Items: $5 2-3 bus. days
9+ Items: $10 2-3 bus. days
$40+: Free 2-3 bus. days
Canada processing +
1-12 Items: $40 1-2 weeks
12+ Items: $60 1-2 weeks
Rest of the World
processing +
1-12 Items: $72 3-8 weeks
12+ Items: $94 3-8 weeks

Items in unused condition and unopened containers can be returned within 30 days for a full refund of the purchase price, not including shipping costs. We reserve the right to determine if a returned product is unacceptable to be considered unused and is therefore nonrefundable.

All shipments are tracked. If an item is marked as “arrived” and you don’t receive it because of stolen or tampered mail service, we cannot be responsible for the package. Please use a secure receiving address.

If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge.

We try our best to keep items in-stock but purchases are subject to availability. We have the right to refuse an order, for example if goods are not available, if we do not receive payment, or if there has been an error with pricing or descriptions on the product.

We cannot be held responsible for delayed or missing deliveries because of an inaccurate address given to us, or any results from use of products not following the guidelines on the product packaging and this website.

Orders made in Virginia are subject to a 2.5% food tax or 6% sales tax.

We will not share any information you give us unless it directly relates to payment and shipping information for an order.

All content of this website, not limited to the names, images, recipes, illustrations, and logos are the copyrighted material of Apinya Thai Food Co.